‘Make it Yours’ products can not be returned for a refund or an exchange unless faulty.
Discounting and promotion codes are not applicable on ‘Make it Yours’ orders
‘Make it Yours’ is only available on select products only.
Customers can choose up to 3 letters and or 1 icon.
It is the customers responsibility to ensure all details submitted are correct, including spelling, font colour and icon choice. Irving & Powell will not be held responsible if the customer provides incorrect information.
Once a personalisation order is placed, this order is final and Country Road is unable to amend any orders.
‘Make it Yours’ product will take up to 10 business days to be dispatched to your nominated address.
If your order contains non-personalised items, please consider ordering them separately to ensure a faster delivery.
Please note that delivery times may be longer during peak periods.
Normal delivery fees apply.
Personalised items cannot be returned for a refund or exchange for a change of mind.
For any queries around our personalisation service, please email us at email@example.com